3
Synapsys experts embedded in the Hosting team
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VINCI
Accelerating Hosting Operations for Business Applications
About the client
VINCI is a global leader in concessions, construction, and related services. Founded in 1899 in France, the group operates in more than 100 countries across transport infrastructure, urban and residential construction projects, and public developments.
The business challenge
Managing hosting for the group's business applications
Within VINCI Construction's IT and Technical Operations department sits the Hosting team, responsible for managing hosting for part of the group's business applications. To reinforce its operations team, VINCI Construction brought in three Synapsys experts, tasked with handling the migration and maintenance of hosted applications. Their work required close collaboration with the infrastructure team managing physical servers, the security team, the Azure/AWS team, and the identity team.
Our solution
From day-to-day operations to continuous improvement
Our experts' responsibilities within the operations team spanned several areas: carrying out production and pre-production releases, scoped during a weekly committee and tracked in a phasing document, resolving incidents on the group's business applications by triaging tickets according to criticality, and managing hosting for VINCI's websites, including releases, updates, and coordination with site publishers and business directors.
Implementation
Optimizing the team's working environment
Our experts also focused on optimizing the team's day-to-day environment, automating processes in Python and PowerShell to handle update deployment, monitoring, and rollback and backup procedures to secure critical applications, alongside a full overhaul of the team's documentation.
Measurable results
A more reliable, better-documented hosting operation
This engagement strengthened VINCI Construction's ability to manage hosting operations for its business applications and websites, with faster incident resolution, more automated processes, and clearer documentation supporting the operations team's day-to-day work.
4
cross-functional teams collaborated with (infrastructure, security, Azure/AWS, identity)