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Auchan

Migrating from Google Workspace to Microsoft 365 Across 12 Countries

Auchan is one of the world's leading retail groups, present in 12 countries with tens of thousands of employees. Historically a decentralized organization, Auchan is undertaking a deep transformation of its collaboration and identity environment under new leadership.

Services

Cloud MigrationMicrosoft 365Google WorkspaceIAMPower Automate

Industry

Retail

The business challenge

Auchan decided to migrate to Microsoft 365 as part of a broader transformation program that also included repatriating a large volume of services from GCP to physical servers over nine months. In a group where each country operates with strong autonomy, the challenge went beyond a tool change: it meant regaining control of identity management, unifying collaboration practices, and giving Corporate central oversight of licenses and services on an international scale.

Our solution

Synapsys is acting as program management assistance and structuring the engagement around five areas: service governance, defining the operating framework and post-migration steering processes for the following three years; program management, identifying stakeholders, project governance, and running group-wide steering committees; workshops with Microsoft, organizing and running the sessions needed to supply migration data; M365 and IAM architecture, designing the target platform across 12 countries and structuring the identity layer; and country-level engagement, running local workshops to gather information, prepare the cutover, and support change management.

Implementation

Beyond the migration itself, Synapsys is mapping out the Modern Workplace Platform model for the years ahead, covering identity governance, security, collaboration, Power Automation, and end-user experience, along with a recommended target organization that brings all of these building blocks together under a unified steering structure.

Measurable results

The first pilot, planned for 2026 and covering around 30,000 users, marks the first step of a phased rollout across 12 countries, with program completion expected by the end of 2026. By the end of the program, Auchan will have centralized collaborative governance and a Modern Workplace organization capable of steering the platform's evolution over the long term.

12
Countries covered by the rollout
~30,000
Users in the first pilot