Contact Us

Synapsys × Woztell

WhatsApp Business API, delivered by an official Meta Business Partner.

Chatbot, broadcasting, live chat and WhatsApp commerce on one certified platform. Subscribe through Synapsys and we implement it end to end, so you do not deal with Meta, templates or setup yourself.

Check out WoztellBook a call

Subscribe to Woztell through Synapsys. We handle the sign-up, setup and full implementation for you.

Is this you

Woztell is right for you if

You want WhatsApp to carry sales, support and marketing, without a stack of unofficial tools holding it together.

You want one WhatsApp stack

You want to sell, support and market on WhatsApp without stitching five tools together.

Automation that still hands off

You need chatbot automation that still hands off cleanly to a live agent.

Official, policy-compliant access

You want certified, policy-compliant access to the WhatsApp Business Platform.

Ads that open a conversation

You are running Meta Ads and want a direct path from click to conversation.

Why this model

Official Meta access, versus carrying the risk yourself.

Woztell is Meta certified. Unofficial tools leave your number, templates and support on you.

✅ Woztell, Meta certified

You get governed, official access

Connected through Meta, with templates, co-existence and rollout handled for you.

  • Connected via Meta's official Embedded Signup
  • WhatsApp Business App and API co-existence
  • Templates reviewed under Meta policy
  • Synapsys manages your subscription, setup, templates and rollout

❌ Unofficial / DIY tools

You carry the risk yourself

Each shortcut adds ban risk, and there is no official support when something breaks.

  • Numbers at risk of suspension or ban
  • No policy alignment, no official support
  • No app and API co-existence
  • You handle setup, templates and fixes alone

Industries

Industries already running Woztell

Teams in these sectors already use Woztell to sell, support and broadcast on WhatsApp.

  • Automotive
  • Banking and finance
  • Beauty and wellness
  • E-commerce
  • Logistics
  • Media and entertainment
  • Real estate
  • Retail
  • Public sector
  • Telecom
  • Tourism
  • Education

What we handle

One platform, six ways to grow on WhatsApp

Everything Woztell and Synapsys deliver on top of the official WhatsApp Business API.

Chatbot

Pre-designed and custom bots that qualify leads, answer FAQs and capture customer data automatically, 24/7.

Broadcasting

Send marketing, operational and service messages at scale: promotions, launches, reminders and delivery updates.

Live chat

Unlimited agents, numbers and channels in one inbox, with assignment rules, tagging, filters and templates.

WhatsApp e-shop

Share catalogues, take orders and receive payments directly inside WhatsApp conversations.

Integrations

Connect WhatsApp to your CRM, e-commerce stack, payments and AI tools to automate the full customer journey.

Entry points

Route traffic into WhatsApp from your website, Meta Ads, QR codes and loyalty campaigns.

WhatsApp, by the numbers

A channel built for reach and engagement

These benchmarks show why WhatsApp outperforms email and phone for reach, engagement and sales.

98%
Open rate on WhatsApp messages
2B+
People use WhatsApp worldwide
42B
Messages sent per day
76%
Want to message businesses directly
225%
Faster customer service response
27%
Increase in sales
20%
Increase in conversions

How it works

From sign-up to live conversations in four steps

A guided rollout, not a self-serve integration you are left to figure out.

  1. 01

    Step 01

    Connect via Meta

    Register your WhatsApp Business Account through Meta's official Embedded Signup flow.

  2. 02

    Step 02

    Build bot and templates

    We design flows for sales and support, and get message templates approved by Meta.

  3. 03

    Step 03

    Connect entry points

    Website, Meta Ads, CRM, payments and e-commerce wired into one inbox.

  4. 04

    Step 04

    Launch and optimise

    Go live, then optimise using response time, conversion and engagement data.

The partnership

What official partnership gets you

You subscribe through Synapsys. We stay with the signup, the templates, and the team that answers when something needs to change.

Embedded Signup, handled

Embedded Signup, handled for you, so your team is not left to register with Meta alone.

App and API together

WhatsApp Business App and API co-existence, so your number stays live while you scale.

Templates on policy

Templates aligned to Meta policy, reviewed before they go live on your number.

A named team

Direct access to your Woztell and Synapsys team for onboarding, changes and ongoing rollout.

Case study, IKEA Hong Kong and Macau

Customer service, routed and self-solved

A WhatsApp chatbot guided customers through FAQs and routed them to the right support flow, cutting manual work for the customer service team.

70%
Faster resolution of customer issues
17%
Increase in customer satisfaction
70%
Of chats self-solved, highest of all channels